Frequently asked questions
We have two locations in South Carolina:
Lugoff: 1060 Highway 1 South, Lugoff, SC 29078
FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
Lugoff: Mon- Thurs 10:00-5:00 - Fri 10:00-2:00; Saturday–Sunday: Closed
Sumter: Monday–Thursday: 9:30 AM – 5:00 PM; Friday: 9:30 AM – 2:00 PM; Saturday–Sunday: Closed
For inquiries and orders, please visit our website at www.bluepineappletrophyandgifts.com or contact us directly.
Lugoff: Phone: (803) 438-6062; Email: orders@bluepineappletrophyandgifts.com
Sumter: Phone: (803) 775-8211; Email: sumtertrophyshop@gmail.com
This answer is dependant on the type of job you are asking us to do for you. Most items can be produced and are ready for pick up within 7 days of your order being placed, however when customers ask for large quantities of items or something unique that requires a bit of editing and back and forth, production time will be longer. We ask that you give us as much time as you can to produce your item.
Possibly! We understand that last-minute gifts, events, and deadlines happen, and we'll do our best to accommodate rush requests whenever our schedule allows.
Whether we can expedite your order depends on the complexity of the project and our current production workload. If we are able to prioritize your order, a $100 rush fee will apply.
Rush orders require us to rearrange our production schedule and move your project ahead of orders that were placed earlier. The rush fee helps offset the additional time and resources required while minimizing the impact on customers who have been patiently waiting for their orders.
If you have a tight deadline, please let us know as soon as possible. We'll be happy to review your project and let you know whether we can meet your requested completion date.